Our E-commerce Business Analysis service provides an in-depth evaluation of your online retail operations. We start by examining key aspects of your e-commerce system, including your policies, guidelines, warehouse operations, and carrier contracts. Utilizing your order data, we leverage our advanced audit AI/ML tool to conduct a thorough analysis. This state-of-the-art tool not only assesses the efficiency and security of your system but also identifies potential vulnerabilities against policy abuse. The final output is a detailed, graphical report that categorizes risks by their severity, offering clear insights into areas needing attention to enhance your e-commerce system's security and operational integrity.
Our return system analysis addresses another critical area. Many companies outsource their return and refund services to third-party providers, which often have significant exploitable holes in their processes. A single exploit can leave all their customers vulnerable to refund attacks. We assess these systems and propose solutions to improve their efficiency and effectiveness, ensuring robust protection against refund fraud.
Penetration tests are an additionally offered service. We conduct thorough testing by placing simulated orders to identify any loopholes or vulnerabilities within your e-commerce system. Upon discovering these issues, we offer effective solutions to address them. Additionally, we assess competence gaps in employees related to system security to ensure a comprehensive defense against fraud.
Working with your data, our CRO (Conversion Rate Optimization) experts can also evaluate your conversion rates and overall e-commerce business health. This unique approach allows us to offer solutions not only for fraud prevention but also for improving conversions and profitability. As the only anti-fraud company that bases data-driven decisions on CRO expertise, we understand that more sales lead to more returns, which in turn can lead to more fraud. Our solutions ensure more sales, less fraud, and higher profits.
Choose EcomWall's E-commerce Business Analysis to secure and optimize your e-commerce operations, ensuring a safer, more profitable business environment.